Self-Service Password Management: Enhancing Security and Efficiency with Core Password & Secure Reset
In today’s digital landscape, ineffective or manual password management poses significant challenges for organizations, leading to increased costs and security risks. Implementing a robust self-service password management solution can alleviate these burdens, allowing companies to streamline operations and enhance security protocols. Core Security’s integrated solutions, Core Password and Secure Reset, offer comprehensive tools to address these needs.
The Importance of Self-Service Password Management
Organizations often find themselves overwhelmed by password-related issues, resulting in a heavy reliance on IT resources. By adopting automated self-service password resets and enforcing stringent password policies, businesses can significantly reduce their operational risks. Core Security provides a complete solution that not only simplifies password management but also fortifies security measures.
Core Password: Leading the Charge in Self-Service Management
Core Password stands out as an industry-leading solution for secure self-service password management. Key features include:
- Multiple Access Options: Users can access the system through various platforms, ensuring flexibility and ease of use.
- Robust Service Desk Integration: Seamless integration with existing IT infrastructure enhances operational efficiency.
- Consistent Password Policy Enforcement: Core Security offers hundreds of enterprise connectors for major operating systems and applications, ensuring uniformity in password policy enforcement.
Key Features
- Self-Service Functionality
- Reduce Costs & Increase Efficiency
- Device Agnostic
Key Benefits
- Automate end-user self-service and simultaneous password resets
- Enforce strong password policies to minimize access risks
- Integrate seamlessly with existing infrastructure
- Enhance operational efficiencies and reduce helpdesk workload
- Maintain a searchable audit trail of all password reset interactions
Secure Reset: A Comprehensive Authentication Solution
Secure Reset empowers organizations to implement multiple authentication methods through a diverse range of out-of-band channels. These include mobile apps, SMS/text messaging, telephone DTMF, voice biometrics, facial recognition, touch-ID, one-time PINs, and challenge-response questions. This multifaceted approach allows users to combine traditional credentials with items they carry daily, such as their mobile phones or voices.
Multiple Access Options & Authentication Methods
- Mobile App: Authenticate via smartphone login and push notifications.
- Text Message Passcodes: Receive one-time use codes via SMS for secondary login.
- Diverse Authentication Options: Easily authenticate through keypad (DTMF), challenge-response, voice biometrics, facial recognition, or touch-ID.
Success Story: Transforming Password Management
A leading U.S. telecommunications company faced significant challenges with thousands of password reset calls to its IT helpdesk each month. This not only delayed service for users but also hindered the completion of critical tasks by live agents. Each password reset call was estimated to cost approximately $25 in lost productivity.
After implementing Core Security’s Password Reset solution, the organization automated 95% of all password reset calls within just eight weeks. This transformation resulted in savings of approximately $90,000 per month, with nearly every employee enrolled in the system.
“Core Security’s Password Management has all of the self-service password reset, support staff reset, and password synchronization capabilities we were looking for, so the decision to implement it enterprise-wide was an easy one.”
Conclusion: A Call to Action
Organizations looking to enhance their password management processes and reduce operational costs should consider the advantages of Core Password and Secure Reset. By scheduling a live demo and requesting custom pricing, businesses can discover how these leading self-service solutions can transform their security landscape and improve operational efficiencies.
Explore the future of password management today!
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